How much data do I need?

An average day of cricket over 6 hours will use approximately 5GB of data. For most clubs aiming to stream one match each week, we recommend monthly plans of 30GB.

 

Do you supply the sim card?

Our kits are not supplied with a sim card, and you will need to purchase a 4G nano sim card in order to make your stream operational. The best sim card for you will be impacted by your location and how often you intend to stream. An average day of cricket over 6 hours will use approximately 5GB of data. For most clubs aiming to stream one match each week, we recommend monthly plans of 30GB.


Can I use my own equipment?

Yes, our streaming pass can work with other equipment. The key requirement is that your equipment can send a reliable feed to a specified RTMP endpoint. Additional activation fees will apply, so please contact us with the details of your capture equipment to discuss this further.

 

What type of camera is provided in the kit?

Our kit comes with a Panasonic HD Camcorder HC-V180. For full specifications, click here.


Can I stream on our own youtube channel?

Our default stream is via our main company YouTube channel, InteractSport. We are able stream to a club's own YouTube channel, however this will require the club to provide FrogBox admin rights so we can set up the API integration that automates the streaming correctly. Please contact our friendly Support Team to request this.

 

How often do I need to charge the portable battery?

The portable battery needs to be fully charged before every day of streaming. Your battery should display 4 blue dots when turned on, indicating full power.

 

How often do I need to charge the camera battery?

You should rarely need to charge the camera, as long as it is always connected to the battery case when in use. We recommend that you check the camera and encoder battery indicator after each match, and charge as required.

 

Can the opposition score the match on the app and will the graphics appear?

Yes, the opposition team can score the match and it will power your graphics feed on the stream.

 

What happens if something is broken in the kit?

You should immediately report the issue to our Support Team by submitting a ticket. If the equipment is faulty, we will undertake a remote test to validate the issue, and if under warranty then it may be replaced.

 

Can I use Play-Cricket Scorer Pro?

The PCS Pro system is not compatible with FrogBox.

 

Can I use Total Cricket Scorer?

The Total Cricket Scorer system is not compatible with FrogBox.

 

Is there a limit to how many sponsors can be displayed?

One sponsor/club asset can be displayed as a watermark on the stream. Up to 4 other sponsors can be added and will appear on graphics during a break in play.


Is the kit weather proof?

The kit is designed for use in outdoor conditions, but is not suitable for use in wet weather or high winds. Please refer to our tips.

 

I already have a camera, how do I stream with FrogBox?

If you have compatible video capture equipment, then our FrogBox Mini (encoder and small battery pack) may be sufficient. The FrogBox mini is  £500 GBP / $900 AUD. Contact us to find out more.