Live-streaming can be a fantastic tool to help your club engage with their community and raise their profile. We recommend checking in with your governing body to learn about any regulations or practices in place before live-streaming.


As part of our community streaming partnership with Cricket Australia, we encourage all of our Australian customers to read through recently updated Community Streaming guidelines that have been developed by the community cricket team at Cricket Australia. These are available here: https://playcricketsupport.cricket.com.au/hc/en-us/articles/7152942464015-Community-Guidelines-for-Streaming


To understand how FrogBox ensures safe streaming, please review the following:


General privacy settings for FrogBox

  • FrogBox YouTube streams are defaulted to ‘made for kids’ live events, which sets the YouTube comments and chat to Off.

  • When your live stream is set to 'private' on YouTube only channel owners, managers and invited viewers can see the video, and the live stream and automated highlights will not appear on Play-Cricket or any applicable match centres.

  • When your live stream is set to 'Unlisted' on YouTube only those with the link can see the video, and the live stream and automated highlights will not appear on Play-Cricket or any applicable match centres.

  • When your stream is set to 'Public' on YouTube everyone can see the video, and the live stream and automated highlights will appear on Play-Cricket and applicable match centres.


Privacy settings for 'Junior Matches'

  • When matches are identified as 'junior matches' within the PlayHQ competition management system, these are categorised as ‘unlisted’ FrogBox streams which operate as follows:
    • Unlisted is a setting for videos that can be viewed and shared by anyone with the unique link to that particular video, but prevents the video from showing up in YouTube search results or other tabs.

    • The Play Cricket App will replicate the YouTube unlisted feature. Your FrogBox match can be viewed and shared by anyone with the link to that particular FrogBox match, but the YouTube video will not show up against the match in the Play Cricket App.

Customers who are streaming junior matches will be able to share the direct YouTube link to ensure players, parents, members and supporters never miss a moment. To assist in this change, our support team will provide you with your unlisted match links ahead of each weekends match. If you have any enquiries regarding how to gain and share your YouTube link then please get in contact with the FrogBox support team.


Best practices for streaming safely:

  1. When streaming junior matches, ensure you engage with junior parents beforehand, explain the reasons and the benefits that live streaming can bring to the enjoyment of participating. Address parent/guardian concerns upfront and prior to streaming a match involving children

  2. Before the match, capture the consent of all match participants including opposition participants and umpires.

  3. Place signage on match day to indicate live streaming is in progress. This helps notify any attendees/passers-by, and also provides a warning to anyone sitting near the equipment that their conversations may be picked up by the camera.