It is recommended to use one of the three main network providers in Australia: Telstra, Optus or Vodafone . All the other SIM providers piggyback off one of those three main providers which sometimes results in disrupted streaming. 


IMPORTANT: Please ensure your SIM is compatible with mobile broadband devices, and is not for phone use only.


Please avoid using the below piggyback network providers as you are likely to experience disrupted streaming during busy network periods such as weekends:


ALDI Mobile

Amaysim

Belong

Boost Mobile

Exetel

Lycamobile

MATE

numobile

Superloop

Tangerine

Woolworths (Everyday) Mobile

Kogan



Which provider is the best for me?


Plug your grounds address into the following network coverage maps. This will tell you the strength of coverage on the three main networks at your ground and help you decide what network is best for you. Note our encoders only accept 4G nano sim cards.


Telstra Coverage Map


Optus Coverage Map


Vodafone Coverage Map



What plan should I get?


It is recommend that you purchase a SIM only plan on a rolling contract so you can cancel at short notice, and in particular for when the season finishes. You won’t want to continue paying in the off season.


Depending on how many games a week you stream will determine the data plan you need. If you don't opt for Unlimited Data, be aware that a 7 hour stream uses approximately 6GB of data. So, one stream per week requires approximately 30GB per month.



Planning to use a Belong, Aldi or Exetel network SIM?


If you plan to use a SIM which uses the Belong, Aldi or Exetel networks, please make sure you book a call with our support team prior to your first stream to pre-configure your encoder settings for it to work. An Ethernet connection will be require so ensure you have access to a router and Ethernet cable.



Test Your Kit


We strongly recommend testing your kit to ensure your SIM works with your setup. Please read this article for information on how to check your encoder is showing online: How to Test Your Kit Outside of Matchday 


IMPORTANT UPDATE (December 2024)


Optus Flex Plus Prepaid SIMs with Unlimited Data Weekends are not compatible with encoders or mobile broadband devices, and are designed to work exclusively in a mobile phone. Customers using these Plans may be able to use their Optus Flex Plus Prepaid SIMs for a limited period, but they will eventually stop working once Optus' system detects that the SIM is not being used in a mobile phone, and the access will be discontinued.


We are investigating reports that other Optus plans, and some plans on Vodafone, may be similarly affected.


Optus recommend Data Only SIMs for the purpose of streaming, such as the following Plan: https://www.optus.com.au/broadband-nbn/mobile-broadband/sim-only-data-plans/shop