LIVE CHAT WITH US ON MATCH DAY
On match day, you can live chat with us via 2 channels:
- FrogBox Go Chat - Live chat with us when logged into your FrogBox Go account from any device. Click the 'CHAT' icon on the bottom right. To do this, you'll need to be set up and logged in as a user. Register here if you haven't already.
- FrogBox's WhatsApp Business Number - Live chat with us by texting +61 405 300 122. To do this, you'll need to have WhatsApp downloaded onto your phone.
Live-chat via these channels will be available at the following times:
- Saturdays and Sundays, between 8am and 6:30pm AEDT
- Peak mid-week match days, which is generally on Tuesdays and Fridays between 4:30pm and 7pm AEDT
- These times align with the current 2024/2025 Australian season
AT ALL OTHER TIMES, SUBMIT A TICKET
For support outside of these windows, you can submit a ticket in the usual way at https://frogbox.freshdesk.com/support/tickets/new.