Our players, families and supporters want to relive the big moments, and your sponsors want visibility. In this webinar, we’ll share advanced tips and tricks to get the most out of FrogBox — from live streaming and instant highlights to maximising your club’s reach and sponsor value.
In this recorded webinar, you’ll learn about:
- Stream Scheduling & Timeliness
- Schedule streams in advance to ease match-day pressure.
- Managing neutral matches and when a pass is required.
- Handling back-to-back fixtures, including overlapping start times and encoder-unavailable issues.
- Creating a final on match day when fixtures aren’t listed in advance.
- What to do if you can’t find a scheduled stream.
- Troubleshooting common YouTube linking issues.
- SIM & Connectivity Readiness
- Test your kit outside match day so any issues are found early.
- Understand why some Optus plans don’t work with non-phone devices.
- Best practices for encoder placement to optimise signal strength.
- Why and when to restart the encoder to stabilise the connection.
- What the 4G light indicates about connectivity.
- How to read the TX status to confirm data is being transmitted.
- Camera Setup Optimisation
- Position and zoom for the best framing.
- Consider light sources to avoid glare and poor image quality.
- Use elevation to capture the full field of play.
- Adjust angles for consistent, professional-looking coverage.
- Scorer Education for Highlights
- Timing tips to generate clean, usable highlights.
- The importance of correctly using the “bowler running in” button to capture every delivery smoothly.
- When and how to use the Action button to maximise sponsor exposure in highlight packages.
- Ensure every key play is captured for coaching, promotion, and social media.
- Highlight correction and how to use it.
- Troubleshooting & Support Access
- Quick fixes for common issues to keep streams running.
- Resolving blue screens, including:
• Camera powering down unexpectedly
• Loose HDMI connections
• Repeater placement problems - What to do if Broadcast Vision is unavailable.
- Checking and correcting camera settings, such as:
- Demo mode (EXT_Display)
- Power-saving or economy modes interfering with streaming
- How to mute audio and hide graphics when required.
- Accessing Spare Parts
- Know how to source replacement parts to minimise downtime.
- How to book a hardware call for further diagnostics or replacement needs.
- Where to find support resources, including:
• Troubleshooting in Go
• FrogBox Knowledge Base (guides, FAQs, and step-by-step fixes) - Keep your streaming setup running smoothly throughout the season.