When Should You Use This?


Use this workaround if your stream is experiencing severe fogging that significantly affects visibility.

The DEFOG setting, set to Mid or High, can:

  • Improve visibility in heavy fog

  • Increase contrast to cut through haze

However, it may also:

  • Darken shadows

  • Reduce definition in some lighting conditions

  • Impact overall image balance

If your stream does not have major fog issues, we do not recommend using this feature.


Before Updating the Camera Firmware


Ensure you have updated the FrogBox Connect App to the latest version (minimum v1.9.1).


How to update apps on Android - Google Play Help 

Update apps from the App Store on iPhone - Apple Support



How to Update the Camera Firmware


Step 1: Open FrogBox Connect and Tap on your device.




Step 2: Press the Info button.




Step 3: Ensure you select Stable from the Update Channel Options and install the latest available version of the app (minimum v1.3.3)

  • Under Update Channel, select Stable, and Install

  • Your camera will go offline temporarily. Wait at least one minute for the firmware to fully apply. Do not power off the camera or encoder during this time.



Step 4: Select Settings




Step 5: Scroll down to the Defog option



What This Does

  • Fog reduction processing increases contrast to cut through haze. The Connect app allows manual selection of:

  • Off

  • Low

  • Mid

  • High


Please select MEDIUM or HIGH as required for your conditions. 


If visibility does not improve after adjusting Defog, please contact Support for further troubleshooting.