Customer Communications

[03.09.24] Exciting Updates to Customer Support for the AUS 2024/2025 Season
The 2024/2025 cricket season in Australia is starting soon. We've listened to your feedback and have been busy in the off-season making improvements to ...
Tue, 26 Aug, 2025 at 9:19 AM
[01.10.24] FrogBox Evolution: Announcing FrogCo Pty Ltd
We are excited to share some important updates as part of our continued growth in the sports technology space.  Since reacquiring Interact Sport in l...
Tue, 1 Oct, 2024 at 10:13 AM
Product Update: May 2025 (UK, Netherlands & South Africa)
Watch the below product update to get up-to-speed on our latest features, including: FrogBox Play Features  How to search, filter, save & share co...
Wed, 21 May, 2025 at 6:26 AM
YouTube 10-Stream Live Limit - Guidance for Associations
New YouTube Restriction YouTube has started to enforce a limit of: Maximum 10 simultaneous LIVE streams per YouTube channel This limit: Applies onl...
Thu, 5 Mar, 2026 at 1:50 PM
Important: Clubs Streaming to InteractSport or FrogBox Channels
Who This Applies To Any club currently streaming to: InteractSport InteractSport International FrogBox Support FrogBox Support 2 If you are ...
Fri, 6 Mar, 2026 at 10:21 PM
New FrogBox Streaming Plans for Australia (Effective 1 October 2026)
Simplified Subscription Model Based on Streaming Usage for Current Australian Cricket Customers From 1 October 2026, FrogBox will introduce a new stream...
Thu, 3 Sep, 2026 at 8:39 AM
New FrogBox Streaming Plans for the UK (Effective 1 October 2026)
Simplified Subscription Model Based on Streaming Usage for Current UK Cricket Customers From 1 October 2026, FrogBox will introduce a new streaming plan...
Thu, 3 Sep, 2026 at 8:39 AM
New FrogBox Streaming Plans for South Africa (Effective 1 October 2026)
Simplified Subscription Model Based on Streaming Usage for Current South African Cricket Customers From 1 October 2026, FrogBox will introduce a new str...
Thu, 3 Sep, 2026 at 8:40 AM
New FrogBox Streaming Plans for New Zealand (Effective 1 October 2026)
Simplified Subscription Model Based on Streaming Usage for Current New Zealand Cricket Customers From 1 October 2026, FrogBox will introduce a new strea...
Thu, 3 Sep, 2026 at 8:40 AM
Understanding the new plans - Frequently Asked Questions (FAQ)
Understanding the new plans What is changing? From 1 October 2026, FrogBox is introducing 2 new streaming plans which will be based on your club'...
Tue, 1 Sep, 2026 at 11:59 AM