In order to stream using FrogBox, clubs and leagues are required to stream through their own YouTube account. Please see the details below to help you progress.
- Make sure you are using a YouTube 'Brand Account'. See information on creating a Brand Account here
- Make sure your account is verified - see help page for information
- Make sure your account is enabled for live streaming - see help page and video below for information
Once you have confirmed the above, follow the video and step by step instructions below on how to link to FrogBox.
- Head to your account page https://www.youtube.com/account
- You should see the "Channel managers" area under the "Your YouTube Channel" section - if you do not have the Channel Managers area, please refer to the asterisk section below*
- From here select "Add or remove manager(s)"
- Hit the blue "Manage Permissions" button
- If prompted, approve any Google security verification
- In the pop up box select the button in the top right corner
- Add the following email address and then select the role as "Manager" - frogbox.support@sportradar.com
- Let FrogBox know you have done the above by submitting a ticket then we will action from our end
Note. You do not need to create the streams yourself - we do that for you!
* If you do not see this option, it means your account isn't a brand account. In this instance you have two options:
1) Change your account to a brand account - https://youtu.be/sPk22aAQMqo
2) Create a new brand account following the 6 steps at the top of the following article - https://support.google.com/youtube/answer/3056283?hl=en
You may need to view the stream via YouTube only because you may not have embedded videos automatically enabled on your YouTube account. YouTube will merely provide a link to the stream from the match centre in this case. Please check your video embedding settings within YouTube Studio to confirm.