The 2025/2026 cricket season in Australia is starting soon and we're here to support you.
You can live chat with us via 2 channels:
- FrogBox Go Chat - Live chat with us when logged into your FrogBox Go account from any device. Click the 'chat' icon on the bottom right. To do this, you'll need to be logged in as a user.
- FrogBox's WhatsApp Business Number - Live chat with us by texting +61 405 300 122. To do this, you'll need to have WhatsApp downloaded onto your phone.
Live-chat via these channels will be available at the following times during peak season between September 2025 and March 2026:
- Saturdays and Sundays, between 8am and 6:30pm AEDT
- Peak mid-week match days, which is generally on Tuesdays and Fridays between 4:30pm and 7pm AEDT
For support outside of these windows, you can submit a ticket in the usual way at https://frogbox.freshdesk.com/support/tickets/new.