We're here to support you.
For the 2026 season, you can continue to live chat with us via the following channels:
1. FrogBox Go Chat
Live chat with us when logged into your FrogBox Go account from any device. Click the ‘chat’ icon on the bottom right.
Make sure you are set up and logged in as a user.
2. FrogBox WhatsApp Business Number
Live chat with us by messaging +61 405 300 122. You’ll need to have WhatsApp installed on your phone.
Live chat availability: From Saturday, 4 April 2026 onwards
- Saturdays: 9:00am – 2:00pm ACST
- Sundays: 10:00am – 2:00pm ACST
For support outside of these hours, you can submit a ticket in the usual way via https://frogbox.freshdesk.com/support/tickets/new.