FrogBox

Camera Won't Turn On

• Ensure battery is charged (plug in USB-C and check for purple LED)

• Press and hold button for 1-2 seconds

• If unresponsive, charge the camera for at least 30 minutes and try again
  
  

Bluetooth Won't Pair

• Ensure you're holding the button for 3 seconds (not 1-2)

• Look for the fast blue blink

• Check your phone's Bluetooth is enabled

• Try forgetting the device in your phone settings and re-pairing

• If still failing, perform a factory reset
  
  

No Video on Encoder Screen

• Check HDMI cable is fully inserted at both ends

• Ensure camera is powered on (solid green LED)

• Try unplugging and replugging the HDMI cable

• Verify the encoder is powered on
  
  

Camera Not Responding to App Commands

• Check Bluetooth connection in the app

• Move phone closer to camera

• Try disconnecting and reconnecting in the app

• Restart the app if issues persist
  
  

Tripod Won't Extend

• Check all locking collars are loosened

• Undo the 2nd bottom screw to release the legs

• If segments are sticking, gently twist while pulling
  
  

Encoder Orientation Seems Wrong

• The encoder should face the opposite direction to the camera

• This makes the pan action (rotating the mast) feel natural

• Preview screen faces you while camera faces the field
  
  

Error Codes

If your camera light is blinking red after startup, it indicates a component error: